WAVHub Support Portal
Secure, credential-gated customer care
Secure Channel
Official Support for WAVNetwork & IP Public Address

Enterprise Support for Retail & Commuter Programmatic Audio.

This portal provides secure, credential-gated support for WAVNetwork, In-Store Macro Audio, WAVFlow & AWMS devices, WAVTPAS, and IP Public Address (WAVMerlaud). Every conversation is tied to your verified branch or site to keep routing accurate and audit trails clear.

Credential-Gated Access

Only verified branches and partners can open a support session.

Smart Routing

Tickets are routed to the right WAVHub team based on network, site type, and region.

Audit-Ready Records

All chats are logged with site identifiers and timestamps for governance and compliance.

Programmatic Audio
WAVNetwork & In-Store Macro Audio
Retail and commuter audio campaigns, content scheduling, and in-store programmatic audio for brands and agencies.
Channel: WAVNetwork / Programmatic Audio Support
Music Platform
WAVFlow & AWMS Devices
Fleet-wide device monitoring, content sync, player status, and rollout support for WAVFlow and AWMS all-in-one endpoints.
Channel: WAVFlow Device Support
IP Public Address
WAVMerlaud & WAVTPAS
IP-based public address and transport audio systems — site commissioning, tuning, and after-sales support for PA deployments.
Channel: IP Public Address / TPAS Support
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Branch / Site Verification
support.wav.global

Branch / Site Verification

Once verified, the secure Chatwoot widget will open automatically.

Status: Waiting for verification…
Keep your support key confidential. Request a reset immediately if you suspect it is compromised.
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